Meet the team: Security Officers

Our Security Officers are responsible for the safety and security of all those who visit or work at the National Assembly for Wales. Here, some of the team talk about the role…

Darllenwch yr erthygl yma yn Gymraeg | View this post in Welsh

Shahzad

Shahzad, Security Officer

“I have been working in Security now for six months. I have had the most amazing and wonderful experiences.  To be able to work and be part of the Welsh Assembly staff is an honour in itself and such an accolade to have.

The National Assembly holds diversity and multi-cultural ethos in its core values. I have seen Welsh local school children, charities, different ethnic backgrounds and organisations from all walks of life during my role as a Security Officer. Local people from the Association of Muslim professionals to the Autistic Society to the local woman’s forum to name a few. I feel that we have so much to offer from Ty Hywel, the Senedd and our iconic Pierhead buildings. 

Local cultures and public in general from all walks of life visit us on a daily basis and we are such a symbol of hope and prosperity. Within the last 6 months I have seen a positive change within myself and flourished in terms of commitment, resilience and being able to adjust to business needs and requirements. I have grown within myself and every day is a learning curve.

I am currently learning Welsh and have been on numerous courses.  There are so many opportunities to enhance skills and develop within my role.  I am also able to provide time to my family due to different shift patterns and work life balance. 

Being able to speak different dialects from the Asian background the joy it brings to the public and myself I felt being really helpful.  This was only possible whilst I am working for the Welsh Assembly.

The positive culture and friendly professional attitude coupled with hard work is in the heart of what we do in Security. So we are firm at the same time in touch with our customer service and adhere to a professional code at all times.

I am proud to be part of the National Assembly Security team and look forward to a long career.

The personal support I receive is the best I have seen in my entire career.  From my colleagues to my managers and senior managers the support and help I receive have been absolutely wonderful.”

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Chris

Chris, Security Officer

“My responsibilities as a Security Officer vary day to day.  It’s a challenging role that requires constant vigilance and composure which is demanding yet rewarding. I witness the team ethic instilled within the department every day and a consistency that is essential for the provision of public safety. It’s great to work alongside the police and external agencies to maintain the wellbeing of all visitors and staff on the Assembly estate.

The frequency of events and role rotation keeps each day interesting, from weekly Plenary to National Eisteddfod, Champions League to Grand Slam Celebrations.  There are plenty of opportunities to develop skills by accessing on-site training or courses and I look forward to further developing my role at the Assembly.”

Stacey

Stacey, Security Officer

“Working as part of the security team is a varied role and no two days are the same. We get to engage with stakeholders across the entire organisation and with members of the public from all walks of life. We also get to be involved with the running of the political environment within the assembly working closely with the members themselves. We work a varied shift pattern which elevates the same mundane hours of work week in week out.

The role also has a training element encouraging the team to be trained in first aid, conflict management and evacuation procedures to name a few.

We also get the opportunity to work alongside prestigious events such as homecoming events for the welsh rugby team, Geraint Thomas’ homecoming and the GB Olympic teams.

There is always something to be a part of and the variety of the role is what makes it so interesting.”

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Security Officers are the first point of contact for Assembly Members, staff and all visitors to the Senedd, Pierhead and Tŷ Hywel buildings.  They must be able to provide first class customer service, along with the necessary skills to protect the people, property and equipment within the estate.

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We are currently recruiting for new Security Officers.

Find out more or make an application on our recruitment pages.

Digital devolution is here – Help us build a digital future for the National Assembly for Wales

Claire Scantlebury, who heads up our Digital Communications Team, on why if you’re passionate about digital, the National Assembly for Wales could be the place for you.

I consider myself to be a bit of a digital engagement geek and it’s safe to say that everything about the potential of the online space excites me.

The possibilities around reach, real-time engagement, delivery of personalised content, the ability to hold virtual conversations, stimulate emotions, the speed of developments in technologies, trends, platforms, the ever changing motivations of audiences, big data, open data, user experience …  it’s endless!  I consider myself to be very lucky that every day I get to do what I enjoy.

It’s not only that I get to do what I love, it’s that I get to do it for such a great and important organisation.  Having recently joined the Assembly (coming from a private sector background) I don’t think I could have picked a more exciting time to join British politics. But whilst democratic engagement is high when it comes to certain topics (let’s not mention the B word), political engagement in Wales is something that needs to be addressed.

The current climate combined with the way that people discover, access and consume content presents an interesting challenge and it’s one that digital can and should play a very important part in.  The role of political institutions is changing… almost daily.  The rules are changing, the lines are changing and the opportunities around e-democracy and the potential for reaching the disengaged are become a more and more important part of everyday society.

Being a part of the digital team at the National Assembly for Wales means that not only do we have the freedom and opportunity to innovate and be creative about how we use channels, platforms and messaging, but it also means we get to do all of that great stuff knowing that we’re positively contributing to the future of Wales.  It is such an exciting and amazing thing to do, but it’s a big task that’s getting bigger… which is why I’m looking for 2 new Digital Media Managers to join the team.

There’s also the question of the Welsh language on digital. We want Welsh speaking digital experts to lead the way on Welsh language digital innovation. That’s why we’ve made one of these posts Welsh essential, we want to tackle this challenge head on and realise it as an opportunity for Wales and the Welsh language.

Finally, if all of that isn’t enough to convince you, we also get to work in and promote our amazing estates; the Senedd and Pierhead in Cardiff Bay.

What is the role?

We’re a new team in the Assembly and our aim is to continuously shape the Assembly’s digital presence to reach, inspire, enable and inform the people of Wales about the work of the Assembly.

I’m looking for digital professionals who are passionate about using online to reach and engage Welsh citizens.  You should be confident in creating and delivering campaigns and content across all (or certainly the majority of) digital platforms and be familiar with best practice approaches – this is perhaps knowledge and skills that you’ve gained through previous experience in a digital marketing or digital content creation role.

If you want to innovate, push boundaries, be proactive and help us position the Assembly as a world leader in digital excellence then I want to hear from you so APPLY NOW!