Our Security Officers are responsible for the safety and security of all those who visit or work at the National Assembly for Wales. Here, some of the team talk about the role…
Darllenwch yr erthygl yma yn Gymraeg | View this post in Welsh
Shahzad, Security Officer
“I have been working in Security now for six months. I have had the most amazing and wonderful experiences. To be able to work and be part of the Welsh Assembly staff is an honour in itself and such an accolade to have.
The National Assembly holds diversity and multi-cultural ethos in its core values. I have seen Welsh local school children, charities, different ethnic backgrounds and organisations from all walks of life during my role as a Security Officer. Local people from the Association of Muslim professionals to the Autistic Society to the local woman’s forum to name a few. I feel that we have so much to offer from Ty Hywel, the Senedd and our iconic Pierhead buildings.
Local cultures and public in general from all walks of life visit us on a daily basis and we are such a symbol of hope and prosperity. Within the last 6 months I have seen a positive change within myself and flourished in terms of commitment, resilience and being able to adjust to business needs and requirements. I have grown within myself and every day is a learning curve.
I am currently learning Welsh and have been on numerous courses. There are so many opportunities to enhance skills and develop within my role. I am also able to provide time to my family due to different shift patterns and work life balance.
Being able to speak different dialects from the Asian background the joy it brings to the public and myself I felt being really helpful. This was only possible whilst I am working for the Welsh Assembly.
The positive culture and friendly professional attitude coupled with hard work is in the heart of what we do in Security. So we are firm at the same time in touch with our customer service and adhere to a professional code at all times.
I am proud to be part of the National Assembly Security team and look forward to a long career.
The personal support I receive is the best I have seen in my entire career. From my colleagues to my managers and senior managers the support and help I receive have been absolutely wonderful.”
Chris, Security Officer
“My responsibilities as a Security Officer vary day to day. It’s a challenging role that requires constant vigilance and composure which is demanding yet rewarding. I witness the team ethic instilled within the department every day and a consistency that is essential for the provision of public safety. It’s great to work alongside the police and external agencies to maintain the wellbeing of all visitors and staff on the Assembly estate.
The frequency of events and role rotation keeps each day interesting, from weekly Plenary to National Eisteddfod, Champions League to Grand Slam Celebrations. There are plenty of opportunities to develop skills by accessing on-site training or courses and I look forward to further developing my role at the Assembly.”
Stacey, Security Officer
“Working as part of the security team is a varied role and no two days are the same. We get to engage with stakeholders across the entire organisation and with members of the public from all walks of life. We also get to be involved with the running of the political environment within the assembly working closely with the members themselves. We work a varied shift pattern which elevates the same mundane hours of work week in week out.
The role also has a training element encouraging the team to be trained in first aid, conflict management and evacuation procedures to name a few.
We also get the opportunity to work alongside prestigious events such as homecoming events for the welsh rugby team, Geraint Thomas’ homecoming and the GB Olympic teams.
There is always something to be a part of and the variety of the role is what makes it so interesting.”
Security Officers are the first point of contact for Assembly Members, staff and all visitors to the Senedd, Pierhead and Tŷ Hywel buildings. They must be able to provide first class customer service, along with the necessary skills to protect the people, property and equipment within the estate.
We are currently recruiting for new Security Officers.
Find out more or make an application on our recruitment pages.